TRANSFORMASI DIGITAL DALAM OPERASIONAL WAREHOUSE DAN LOGISTIK: ANALISIS PERKEMBANGAN DAN IMPLEMENTASINYA DALAM SUPPLY CHAIN MODERN

Main Article Content

Steven Andreas Gunawan

Abstract

Transformasi digital dalam operasional warehouse dan logistik telah menjadi kebutuhan utama dalam rantai pasok modern. Perubahan ini didorong oleh perkembangan teknologi seperti Internet of Things (IoT), kecerdasan buatan (AI), robotika, dan analitika data besar yang meningkatkan efisiensi, akurasi, dan ketahanan sistem logistik. Penelitian ini bertujuan untuk menganalisis perkembangan dan implementasi transformasi digital dalam warehouse, serta dampaknya terhadap kinerja supply chain. Menggunakan metode studi pustaka dengan analisis tematik, penelitian ini mengeksplorasi teknologi kunci, tantangan implementasi, dan dampak transformasi digital terhadap operasional warehouse. Hasil penelitian menunjukkan bahwa penerapan teknologi digital mampu meningkatkan akurasi inventori hingga 99,5%, mempercepat pemrosesan pesanan sebesar 40%, serta mengurangi biaya operasional hingga 30%. Namun, masih terdapat hambatan seperti resistensi organisasi, keterbatasan investasi, dan kompleksitas integrasi sistem lama dengan teknologi baru. Oleh karena itu, implementasi bertahap dengan strategi pelatihan tenaga kerja dan pengelolaan perubahan menjadi kunci keberhasilan. Studi ini merekomendasikan pendekatan transformasi yang komprehensif, dengan penekanan pada penguatan infrastruktur digital, pelatihan tenaga kerja, dan kemitraan strategis untuk meningkatkan daya saing perusahaan dalam era logistik berbasis digital.


 


Digital transformation in warehouse and logistics operations has become a necessity in modern supply chains. This shift is driven by technological advancements such as the Internet of Things (IoT), artificial intelligence (AI), robotics, and big data analytics, which enhance efficiency, accuracy, and supply chain resilience. This study aims to analyze the development and implementation of digital transformation in warehouses and its impact on supply chain performance. Using a literature review and thematic analysis, this research explores key technologies, implementation challenges, and the effects of digital transformation on warehouse operations. The findings indicate that digital technology adoption can improve inventory accuracy up to 99.5%, accelerate order processing by 40%, and reduce operational costs by 30%. However, challenges such as organizational resistance, limited investment, and system integration complexities remain significant barriers. Therefore, a phased implementation strategy with workforce training and change management is crucial for success. This study recommends a comprehensive transformation approach, emphasizing digital infrastructure development, workforce training, and strategic partnerships to enhance competitiveness in the digital-driven logistics era.

Article Details

How to Cite
Gunawan, S. A. (2025). TRANSFORMASI DIGITAL DALAM OPERASIONAL WAREHOUSE DAN LOGISTIK: ANALISIS PERKEMBANGAN DAN IMPLEMENTASINYA DALAM SUPPLY CHAIN MODERN. Kohesi: Jurnal Sains Dan Teknologi, 7(4), 11–20. https://doi.org/10.3785/kohesi.v7i4.11726
Section
Articles
Author Biography

Steven Andreas Gunawan, Universitas Pamulang

Universitas Pamulang

References

Andiyappillai, N. (2020). Digital Transformation in Warehouse Management Systems (WMS) Implementations. International Journal of Computer Applications, 177(45), 34–37. https://doi.org/10.5120/ijca2020919957

Bai, C., Dallasega, P., Orzes, G., & Sarkis, J. (2022). Industry 4.0 technologies assessment: A sustainability perspective. International Journal of Production Economics, 229(May). https://doi.org/10.1016/j.ijpe.2020.107776

Frazzon, E. M., Rodriguez, C. M. T., Pereira, M. M., Pires, M. C., & Uhlmann, I. (2023). Intelligent warehousing: Technological framework and implementation roadmap for Industry 4.0. Brazilian Journal of Operations and Production Management, 16(2), 180–191. https://doi.org/10.14488/BJOPM.2019.v16.n2.a2

Gruaauskas, V., Kriščiunas, A., ÄaŒalnerytė, D., & Navickas, V. (2020). Big Data Analytics in Warehouse Management: Opportunities and Challenges. Real Estate Management and Valuation, 28(2), 52–62. https://doi.org/10.1515/remav-2020-0015

Ivanov, D., & Dolgui, A. (2021). A digital supply chain twin for managing the disruption risks and resilience in the era of Industry 4.0. Production Planning and Control, 32(9), 775–788. https://doi.org/10.1080/09537287.2020.1768450

Netthanomsak, M., Sumrit, D., & Vanichchinchai, A. (2023). Critical Success Factors in Digital Transformation for Logistics Service Providers. Proceedings of the International Conference on Industrial Engineering and Operations Management, March. https://doi.org/10.46254/an13.20230206

Phuong, L. T. N., & Phi, P. T. H. (2024). Digitalization of the Logistics Industry – A Catalyst for Sustainable Economic Development. International Journal of Research and Applied Technology, 4(1), 211–216.

Schniederjans, D. G., Curado, C., & Khalajhedayati, M. (2020). Supply chain digitisation trends: An integration of knowledge management. International Journal of Production Economics, 220(July 2019), 107439. https://doi.org/10.1016/j.ijpe.2019.07.012

Tabim, V. M., Franco, C. W., & Hoerde, J. P. (2024). Digital transformation in e-commerce logistics: a case study on the digital maturity of the last-mile area. Brazilian Journal of Operations and Production Management, 21(1), 1–17. https://doi.org/10.14488/BJOPM.1641.2024

Taufani, M., & Widjaja, A. W. (2023). The Manifestation Of Digital Transformation Concept In Indonesian Logistic Firms. Jurnal Manajemen, 27(3), 428–448. https://doi.org/10.24912/jm.v27i3.1383

Tjahjono, B., Esplugues, C., Ares, E., & Pelaez, G. (2022). Advances in smart warehousing: From Industry 4.0 to Society 5.0. Robotics and Computer-Integrated Manufacturing, 13(January), 1175–1182. https://doi.org/10.1016/j.promfg.2017.09.191

Ugochukwu, N. A., Goyal, S. B., & Arumugam, S. (2022). Blockchain-Based IoT-Enabled System for Secure and Efficient Logistics Management in the Era of IR 4.0. Journal of Nanomaterials, 2022. https://doi.org/10.1155/2022/7295395

Van Tonder, C., Schachtebeck, C., Nieuwenhuizen, C., & Bossink, B. (2020). A framework for digital transformation and business model innovation. Management (Croatia), 25(2), 111–132. https://doi.org/10.30924/mjcmi.25.2.6

Wang, Y., Han, J. H., & Beynon-Davies, P. (2020). Understanding blockchain technology for future supply chains: a systematic literature review and research agenda. Supply Chain Management, 24(1), 62–84. https://doi.org/10.1108/SCM-03-2018-0148

Zahoor, N., Al-Tabbaa, O., & Khan, Z. (2023). Automated warehouse systems: A comprehensive review of innovations and implementations. Global Strategy Journal, 13(2), 315–348. https://doi.org/10.1002/gsj.1481