MAYLA HUMAIRA AS-SYIVA; MUHAMMAD IRWAN PADLI NASUTION. ANALISIS PERAN CHATBOT DALAM MENINGKATKAN PELAYANAN TERHADAP KONSUMEN DI E-COMMERCE . Kohesi: Jurnal Sains dan Teknologi, [S. l.], v. 1, n. 11, p. 71–80, 2023. DOI: 10.3785/kohesi.v1i11.1160. Disponível em: https://ejournal.warunayama.org/index.php/kohesi/article/view/1160. Acesso em: 7 aug. 2025.