NATANIA MARIA CARON PINANGKAAN; PEARL LOESYE WENAS; ALTJE ELLEN TUWAIDAN. ANALISIS PERANAN GUEST RELATION OFFICER (GRO) DALAM MENINGKATKAN PELAYANAN PRIMA PADA TAMU VIP DI NOVOTEL MANADO GOLF RESORT & CONVENTION CENTER. Panorama: Jurnal Kajian Pariwisata, [S. l.], v. 1, n. 1, p. 1–10, 2023. DOI: 10.34833/panorama.v1i1.1395. Disponível em: https://ejournal.warunayama.org/index.php/panorama/article/view/1395. Acesso em: 2 aug. 2025.