Natania Maria Caron Pinangkaan, Pearl Loesye Wenas, Altje Ellen Tuwaidan. ANALISIS PERANAN GUEST RELATION OFFICER (GRO) DALAM MENINGKATKAN PELAYANAN PRIMA PADA TAMU VIP DI NOVOTEL MANADO GOLF RESORT & CONVENTION CENTER. Panorama [Internet]. 2023 Dec. 15 [cited 2025 Aug. 2];1(1):1-10. Available from: https://ejournal.warunayama.org/index.php/panorama/article/view/1395